Cookie & Tracking Policy

Last Updated: March 2025
Understanding how helioxtravia uses tracking technologies to enhance your experience while respecting your privacy choices.

How Tracking Technologies Work

When you visit helioxtravia.com, we use various tracking technologies to understand how you interact with our financial content and business leadership resources. These technologies help us provide personalised experiences, remember your preferences, and improve our services based on actual usage patterns.

Think of these technologies as helpful assistants that remember your preferences between visits. For instance, when you return to read our latest business insights, our system remembers which articles you found most valuable and can suggest similar content that might interest you.

Essential Cookies

These keep our website functioning properly and securely. They handle your login sessions, remember items in your contact form, and ensure our security features work correctly. Without these, basic website functions wouldn't operate.

Analytics Tracking

We track how visitors navigate through our financial education content to identify which resources are most helpful. This helps us understand whether our business leadership articles are meeting your needs.

Preference Storage

Your choices about newsletter subscriptions, content categories, and display preferences are stored so you don't need to reset them each visit. This creates a more personalised experience over time.

Performance Monitoring

We monitor page loading speeds and technical performance to ensure our financial tools and resources load quickly across different devices and connection speeds.

Types of Tracking We Use

Strictly Necessary

These cookies are essential for our website to function correctly. They enable core functionality like secure login areas, contact form submissions, and basic navigation features.

Examples: Session authentication, security tokens, form validation

Functional Enhancement

These remember your choices and preferences to provide enhanced functionality. They help us deliver a more personalised experience based on your previous interactions with our content.

Examples: Language preferences, content categories, display settings

Performance Analytics

We collect anonymous information about how you use our website to help us improve our services. This includes which pages are most popular and where users typically spend the most time.

Examples: Page views, time spent on articles, navigation patterns

Marketing Insights

These help us understand which of our business resources are most valuable to different types of visitors, allowing us to create more relevant content and improve our communication.

Examples: Content preferences, resource downloads, newsletter engagement

Managing Your Tracking Preferences

You have complete control over how tracking technologies work on your device. Here's how to adjust settings in popular browsers:

Chrome Browser

  1. Click the three dots menu in the top right corner
  2. Select "Settings" from the dropdown menu
  3. Navigate to "Privacy and security" section
  4. Choose "Cookies and other site data"
  5. Select your preferred cookie settings

Firefox Browser

  1. Open the menu button (three horizontal lines)
  2. Click on "Settings" or "Preferences"
  3. Select "Privacy & Security" from the sidebar
  4. Find "Cookies and Site Data" section
  5. Choose your desired privacy level

Safari Browser

  1. Open Safari and click "Safari" in the menu bar
  2. Select "Preferences" from the dropdown
  3. Click on the "Privacy" tab
  4. Choose your cookie and tracking settings
  5. Close the preferences window to save

Edge Browser

  1. Click the three dots menu icon
  2. Select "Settings" from the menu
  3. Choose "Cookies and site permissions"
  4. Click "Manage and delete cookies"
  5. Adjust your preferred settings

Data Storage & Retention

We believe in transparency about how long we keep different types of data and why certain retention periods are necessary for providing quality service.

Session Data

Temporary information that expires when you close your browser or after 24 hours of inactivity, whichever comes first.

Preference Settings

Your personalisation choices are stored for up to 2 years, but you can clear them anytime through your browser settings.

Analytics Data

Anonymous usage statistics are kept for 26 months to help us identify long-term trends and improve our content strategy.

Questions About Our Tracking Practices?

We're committed to transparency about our data practices. If you have questions about how we use tracking technologies or want to understand more about your privacy options, please reach out to us.

helioxtravia Privacy Team
Paspalis Business Centre
Lower Ground Floor, Ethos House
28-36 Ainslie Ave, Canberra ACT 2601, Australia

Phone: +61262281402
Email: support@helioxtravia.com

Policy Updates

We review and update this policy regularly to reflect changes in technology and regulations. When significant changes occur, we'll notify active users through email or website announcements. The "Last Updated" date at the top of this page shows when the most recent changes were made.